Polalink

Terms and Conditions

KOR | ENG

These Terms and Conditions include matters concerning consent to receive commercial information for profit.

Article 1 (Purpose)

The purpose of this Agreement is to prescribe rights, obligations, responsibilities, and other necessary matters between the company and game service users regarding the use of all mobile device-related contents, games, and other services provided through Polar Link.

Article 2 (Definition of Terms)

1.
The definitions of terms used in this Agreement are as follows:
- ①
  The term "user" means a member or non-member who uses the game service provided by the company.
- ②
  The term "member" means a person who has signed a contract and registered as a member according to these terms and conditions.
- ③
  The term "non-member" means a person who uses the game service provided by the company without registering as a member through an account connection.
- ④
  "Mobile device" is a device that can be used by downloading or installing contents, which means a mobile phone, smartphone, mobile information device (PDA), tablet, etc.
- ⑤
  The term "content" refers to the contents (games and applications, game money, cyber points, game items, etc.) and user contents produced digitally in connection with the provision of ame services for use with mobile devices.
- ⑥
  The term "user content" means all related data or information such as digital contents (chat text, image, sound, video, etc.) created or used by users using game services.
- ⑦
  "Cyberpoint" means virtual data in a game service that has no property value that the company can arbitrarily set, pay, adjust, or retrieve for the efficient use of game services.
- ⑧
  The term "application" means all programs provided by the company so that users can download, install, and use the game service through a mobile device.
- ⑨
  The term "account connection" means a procedure for providing account information generated by a user registered for the use of a third party's platform to the "company" for the use of the game service, and linking or using the game service as a storage value for the account information provided by the "company"
- ⑩
  The term "account information" refers to information such as ID, membership number, nickname, profile picture, friend list, and information about games created and recorded using game services (character information, item, level, etc.) and payment information.
- ⑪
  "Open Market" means an e-commerce environment built to install and pay for mobile devices.
- ⑫
  The term "affiliate" means an open market operator who provides payment, a platform operator who provides mobile messengers, and a third party who provides services to users on his/her own responsibility in relation to game services such as advertisers or advertising agencies.
- ⑬
  The term "affiliate service" means a service provided to users in partnership with affiliates for the purpose of connecting accounts or providing smooth game services, or by affiliates to users on their own responsibilities.
- ⑭
  The term "paid service" means a profitable game service in which the company charges users for using the game service or sells intangible contents.
2.
Except as otherwise provided in paragraph (1) of this Article, the definition of terms used in this Agreement shall be governed by the relevant statutes and policies for each service, and those not prescribed shall be governed by general correlation.

Article 3 (Provide company information, etc.)

The company displays the following items in the game service so that users can easily recognize them: However, personal information processing policies and terms and conditions can be viewed by the user through the connection screen.

①
Mutual
②
Sales location address (including addresses where users can handle complaints)
③
Phone number, e-mail address
④
Privacy Policy
⑤
Terms and Conditions of Service

Article 4 (Effect and Change of Terms and Conditions)

1.
The company posts the contents of these terms and conditions on the game service or on the connection screen. In this case, important contents such as suspension of game service, withdrawal of subscription, refund, termination of contract, exemption of company, etc. are clearly marked with bold letters, colors, signs, etc. or are easily recognized by users through a separate connection screen.
2.
When the company revises these terms and conditions, it shall indicate the date of application, details of revision, reasons for revision, etc. and post it on the game service or on the connection screen at least 7 days before the application date. However, if the changes are unfavorable to the user or serious changes, the user shall be notified in the same way as the text no later than 30 days before the application date, and the user shall be notified by the method prescribed in Article 25. In this case, the contents before and after the revision are clearly compared and marked for the user to understand.
3.
If the company revises these terms and conditions, it will check whether the users agree to the application of the revised terms and conditions after the announcement. The company also notifies or notifies the user that he/she has agreed to the amended terms and conditions if he/she does not express his/her consent or refusal to the amended terms and conditions, and if the user does not express his/her refusal by the effective date, he/she agrees to the amended. Users may terminate the game service contract if they do not agree to the revised terms and conditions.
4.
The company shall take measures to allow users to ask questions and respond to the contents of the company and the terms and conditions.
5.
The company may amend the terms and conditions to the extent that they do not violate the relevant laws such as the Consumer Protection Act in e-commerce, the Regulation of the Terms, the Game Industry Promotion Act, the Information and Communication Network Promotion Act, and the Content Industry Promotion Act.

Article 5 (Conclusion and Application of Use Contracts)

1.
The contract is concluded when a person who wants to become a member agrees to the terms and conditions and then applies for membership registration or users apply for an account connection for the use of game services (hereinafter referred to as "application for use").
2.
In principle, the company shall accept the application for membership registration and account connection. However, in any of the following cases, the company may refuse or revoke such consent:
- ①
  Where a person who has applied for use has lost his/her membership or restricted the use of game services due to an act prohibited by this Agreement;
- ②
  In the case of falsely stating the details of membership registration or failing to meet the requirements for application for use;
- ③
  In case it is necessary to restrict the provision of game services to users who use game services through abnormal or indirect methods or who access the country where the company does not provide game services.
- ④
  Where an application is made for the purpose of conducting acts prohibited by relevant statutes, such as the Game Industry Promotion Act;
- ⑤
  Where an application is made for the purpose of hindering the well-being and order of society or the good customs of society;
- ⑥
  Where he/she intends to use game services for the purpose of undermining the company's interests or for fraudulent purposes;
- ⑦
  Where he/she intends to use game services for the purpose of pursuing profitability;
- ⑧
  Where it is deemed inappropriate to accept other reasons falling under any of the following subparagraphs;
3.
In any of the following cases, the company may reserve approval until the grounds therefor are resolved:,
- ①
  If the company has no room for facilities, difficulty in supporting certain mobile devices, or technical difficulties,
- ②
  In the event of a disability in the game service, a fee for using the game service, or a failure in the payment method;
- ③
  Where it is deemed difficult to accept an application for use due to other reasons falling under any of the following subparagraphs;

Article 6 (Operation Policies, etc.)

1.
The company may determine the operating policy and operating principles of game services (hereinafter referred to as "operating policy, etc.") and the user shall comply with the company's operating policy to use the game service.
2.
The company can classify users' ratings by game service contents, and apply different menus or functions of game service depending on usage time, number, payment information, etc., and set policies for affiliated services.
3.
If the company revises the user's important rights obligations set by the operating policy beyond the scope that the user cannot predict, the procedure referred to in Article 4(2) shall be followed.

Article 7 (Protection and Use of Personal Information)

1.
The company discloses and complies with the personal information processing policy so that users can use the game service safely. The company shall not disclose or provide personal information to third parties without the approval of the information subject, except as otherwise provided in these terms and conditions and personal information processing policies, as prescribed by the relevant statutes. However, the company's personal information processing policy is not applied to services other than game services provided by the company.
2.
Depending on the characteristics of the game service, some contents or contents may be disclosed to introduce themselves, such as nicknames, character photos, and status information that are not related to the user's personal information.
3.
The user shall faithfully manage his/her personal information, and the user shall be responsible for damages caused by the leakage of personal information due to the delay or omission of personal information.

Article 8 (Company's obligations)

1.
The Company shall faithfully comply with the relevant statutes, the exercise of rights and the performance of duties prescribed by these Terms and Conditions.
2.
In order to provide continuous and stable game services, the company shall make every effort to repair or repair them without any unavoidable reasons such as natural disasters, emergencies, or defects that cannot be solved with current technology.

Article 9 (User's Obligations)

1.
Users shall not engage in any of the following activities related to the use of game services provided by the company:
- ①
  The act of stating false information when applying for use or changing account information;
- ②
  Selling or donating cyber assets (IDs, characters, items, game money, etc.) through game services or abnormal methods not provided by the company, or acquiring them and using them.
- ③
  Posting or sending mail under the guise of employees or operators of the company or stealing other people's names, pretending to be others, or falsely stating their relationships with others;
- ④
  Purchasing paid contents by stealing other people's credit cards, wireless calls, bank accounts, etc. or illegally using other users' IDs and passwords;
- ⑤
  Unauthorized collection, storage, posting, or dissemination of personal information of other users;
- ⑥
  nvolving or inducing gambling, etc., posting obscene and vulgar information, linking (linking) pornographic sites, or sending or distributing pictures or videos to others, etc.
- ⑦
  Using game services for purposes other than their original purpose, such as for-profit, sales, advertising, public relations, political activities, and election campaigns without permission;
- ⑧
  Unauthorized reproduction, distribution, promotion, or commercial use of information obtained using the company's game services, or using game services by exploiting known or unknown bugs;
- ⑨
  Making profits by promising others or causing damage to others in connection with the use of game services by the company;
- ⑩
  An act that violates the intellectual property rights or portrait rights of the company or others, or damages the reputation of others
- ⑪
  intentionally transferring or using information (computer programs) or computer software (computer programs) designed to interfere with the normal operation of hardware or telecommunications equipment, such as viruses, computer codes, files, programs, etc. that are prohibited from being transmitted or posted under the Act;
- ⑫
  Change an application without being granted special rights, insert another program into the application, hack back into the server, leak or change source code or application data, build a separate server, or impersonate the company by arbitrarily changing parts of the website.
- ⑬
  Other acts in violation of relevant statutes or contrary to good customs and other social conventional wisdom;
2.
The user shall be responsible for the management of the user's account and mobile devices, and it shall not be allowed to be used by others. The company shall not be responsible for damages caused by poor management of mobile devices or approval of use by others.
3.
Users should set and manage the payment password function to prevent fraudulent payments in the open market. The company is not responsible for any damages caused by the user's carelessness.

Article 10 (Provided by Game Services)

1.
The company allows users who have signed a contract to use the game service without delay. However, in the case of some game services, the game service may be started from the designated date according to the company's needs.
2.
The company grants the user the right to use game services and contents according to the scope and conditions of use determined by the company, and the rights may be restricted as prescribed by the relevant statutes or these terms and conditions.
3.
Users can transfer or share some or all of their account information to other mobile devices using the account used to connect their accounts. In this case, the account information that can be transferred or shared is determined by individual applications, taking into account technical matters and operational policies, and may be changed, discontinued or terminated according to operational needs and external account provider policies.
4.
The user's account information used for account connection cannot be changed to another external account. If the user's account information used for account connection cannot be used normally, the use of game services may be restricted.
5.
In order to provide game services to users who apply for game service smoothly, the company may install or update programs necessary for game service use, such as security programs, without the additional consent of the users. However, when installing programs related to the use of game services, such as advertising programs, it must be notified to the user and installed with consent.

Article 11 (Use of Game Services)

1.
The company provides game services for a fixed period of time according to the company's sales policy. However, according to the relevant laws, the time, number, and contents of the service may be limited for each user, and the company will guide them in the appropriate way in the application initialization page or game service announcement.
2.
Notwithstanding paragraph (1) of this Article, the company may suspend all or part of the game service in any of the following cases: In such cases, the company notifies the reason and period of suspension in advance, such as the application initialization page or game service announcement. However, if there are unavoidable circumstances that cannot be announced in advance, the announcement may be made afterwards.
- ①
  If necessary for the system operation, such as regular inspection of the system, expansion and replacement of servers, and network instability.
- ②
  In the event that normal game services cannot be provided due to power outages, disruptions in game service facilities, heavy use of game services, and repair or inspection of facilities by telecommunication businesses during the period.
- ③
  In the event that the company cannot control, such as exhibition, death, natural disaster, or equivalent national emergency;
3.
The company provides game services using dedicated applications or networks for mobile devices. Users can download and install the application or use the network to use the game service for free or for a fee.
4.
In case of paid service, the fee specified in the game service must be paid to use it. If a user downloads an application or uses a game service through the network, a separate fee may be charged by the mobile carrier he/she subscribes to.
5.
Game services are provided according to the characteristics of mobile devices or mobile carriers, and users may not be able to use all or part of the contents in case of changing mobile devices or changing numbers or roaming overseas, and the company is not responsible for this.
6.
Background operations may proceed for downloaded and installed applications or for game services over the network. In such cases, additional charges may be incurred in accordance with the characteristics of mobile devices or mobile carriers, and the company shall not be responsible for such charges.

Article 12 (Change and discontinuation of game services)

1.
The company may change the game service according to operational or technical needs to provide the game service smoothly, and announce the contents in the game service before the change. However, if there is an inevitable need to change it, such as fixing bugs, errors, or emergency updates, or if it does not fall under a significant change, post-announcement can be made.
2.
The company has comprehensive authority over the decision, change, maintenance, maintenance, and discontinuation of game service contents. If the company is unable to continue the game service due to the transfer of business, merger, division, or deterioration of profits from the game service, all or part of the game service may be changed or discontinued. In this case, the method prescribed in Article 4 2 Hing shall be notified in advance for more than 7 days before the change and 30 days before the end.
3.
If the company changes or suspends the game service pursuant to paragraph (2) of this Article and it is difficult to use the paid items with the remaining period of use smoothly, the company will refund the user pursuant to Articles 20 and 21.

Article 13 (collection of information, etc.)

1.
For smooth and stable operation of game services and improvement of game service quality, the company can collect and utilize mobile device information (set-up, specifications, operating system, version, etc.) except personal information of users.
2.
The company may request additional information from users for the purpose of improving game services and providing affiliated services. The user may accept or decline this request, and if the company makes this request, the user will also be notified that the request may be rejected.

Article 14 (Proval, PR)

1.
The company may place advertisements in the game service in connection with the operation of the game service, and the user agrees with the advertisement posted when using the game service.
2.
The company can send advertisement information by e-mail, text service (LMS/SMS), push notification, etc. only to users who agree to receive advertisements. In such cases, the user may refuse to receive it at any time, and the company shall not send advertisement information when the user refuses to receive it.
3.
The company can send advertisement information by e-mail, text service (LMS/SMS), push notification, etc. only to users who agree to receive advertisements. In such cases, the user may refuse to receive it at any time, and the company shall not send advertisement information when the user refuses to receive it.

Article 15 (Copyright, etc.)

1.
Ownership, copyright (including the right to create secondary copyrights) and other rights to the contents of the game service are all attributed to the Company. Users shall not use the contents of the game service or information attributable to the company or its affiliates (including editing, publication, performance, distribution, broadcasting, secondary copyright creation, etc.) without prior written consent of the right holder.
2.
The company can use and profit permanently without restrictions on the form, transformation status, period of use, and region of user contents. However, user contents (e.g., posts on general bulletin boards, etc.) that are not shown in the game service and are not integrated with the game service shall not be used without the user's explicit consent.
3.
In accordance with paragraph (2) of this Article, the company shall prepare and disclose the relevant procedures within the game service so that users can request measures such as deletion, exclusion of search results, and non-disclosure of user contents at any time through the management function in the customer center or game service.
4.
If the company deems that the postings in the game service posted or registered by the user fall under prohibited acts prescribed by these terms and conditions or operating policies, it may delete or move them or refuse to register them without prior notice.
5.
Users who are infringed on legal interests due to information posted on bulletin boards operated by the company may request the company to delete the information or publish the contents of the rebuttal. In this case, the company will promptly take necessary measures and notify the applicant of them.
6.
This section is valid for the duration of the Company's operation of the Game Service and shall continue to apply after termination of these Terms and Conditions.

Article 16 (Purchase, period of use and use of paid services)

1.
If a user uses a paid service, it can only be used on mobile devices that download or install the application.
2.
Paid services are divided into services that can be withdrawn from subscription and services that are restricted from withdrawing subscriptions. These contents and the period of use of paid services are specified when users purchase paid services.
3.
If a user purchases a paid service that allows withdrawal of a subscription, he/she may withdraw the subscription within seven days from the date of purchase or availability. However, if a product is provided and a temporary or partial method of use is provided, it may be excluded from the subscription withdrawal, and the contents specified below may be excluded from the subscription withdrawal.
- ①
  Paid content that starts to be used immediately after purchase or is applied to game services immediately.
- ②
  Free contents obtained without payment in the process of using game service without purchasing using paid service
- ③
  If the user has already used additional benefits in content that provides additional benefits.
- ④
  In case part of the paid content sold in a bundle is used.
- ⑤
  Capsule-type and probability-type contents that can be viewed as open activities or are determined to be useful when opened;
4.
If the user withdraws the subscription through the payment agency and it is impossible to collect the paid service (product), it can be permanently suspended.

Article 17 (Restriction on the Use of Game Services)

1.
A user shall not violate the user's obligations under Article 9, and the company may impose restrictions on the use of game services, delete related information (writing, photography, video, etc.) and other measures according to the following classifications: The company may determine specific reasons and procedures for restricting the use of individual games, such as operating policies.
2.
The company may suspend the use of game services in the account for a certain period or permanently until the investigation into the following reasons is completed, and may roll back the user's data to a certain point in time:
- ①
  Where a legitimate report has been received that the account has been hacked or stolen.
- ②
  Where an illegal user of an illegal program or a workplace is suspected of being an offender;
- ③
  Where provisional measures for the use of game services are required due to other reasons falling under any of the following subparagraphs:
3.
After completion of the investigation under paragraph 2 of this Article, paid services shall be compensated by extending the user's service hours or by using an equivalent paid service or cache. However, this shall not apply where restrictions on use are justified, such as when a user falls under the subparagraphs of paragraph (2) of this Article.

제18조 (이용제한 조치의 사유와 관련 절차)

1.
The company may determine the specific reasons and procedures for restricting the use under Article 17 by considering the details of prohibited acts under Article.
2.
When the company takes measures to restrict the use of the company under Article 17 and the operation policy, it shall notify the users of the following matters in advance: However, if there is an urgent need to take action, you can notify it afterwards.
- ①
  Reasons for restricted use
- ②
  Types and duration of restricted measures
- ③
  How to file an objection to the restriction on use
3.
If a user intends to disobey the company's restriction on use, he/she shall submit an objection stating the reason for the objection to the company in writing, e-mail or equivalent within seven days from the date of receipt of the notice.
4.
The company shall take measures in accordance with the reason for the user's objection, and if the company's restriction on use is justifiable, it shall not compensate the user for the damage caused by the restriction or termination of the contract.

Article 19 (Payment)

1.
The imposition and payment of the purchase price for the contents shall be based on the policy or method determined by the mobile network operator or open market operator in principle. In addition, the limit for each payment method can be assigned or adjusted according to the policy or government policy set by the company or its affiliates.
2.
If you pay for the purchase of the contents in foreign currency, the actual amount of the claim may be different from the price shown in the store of the game service due to the exchange rate and affiliate fees.

Article 20 (Cancellation of subscription, etc.)

1.
A user who enters into a contract with the company regarding the purchase of paid services may withdraw the subscription within 7 days from the late date of the purchase contract date and the date of use of paid services.
2.
In any of the following cases, the user shall not withdraw the subscription under paragraph (1) against the company's will: However, in the case of a purchase contract consisting of additional content, the same shall not apply to the remaining parts of the additional content that do not fall under any of the following:
- ①
  Paid content used or applied immediately after purchase
- ②
  Content where additional benefits are available
- ③
  In the case of an act of opening a content that can be viewed as a use or that is determined to be effective when opening an act;
3.
Pursuant to paragraph (2) of this Article, the company shall clearly indicate where users can easily see the withdrawal of subscription, and provide information on the test-use products (temporary use permission, experience, etc.) for the service, so that users do not exercise their right to withdraw subscription.
4.
Notwithstanding paragraphs (1) and (2) of this Article, users may withdraw their subscription within 3 months from the date the content is available or 30 days from the date the purchased content is different from the advertisement.
5.
When a user withdraws a subscription, the company checks the purchase details through its affiliates such as platform operators or open market operators. In addition, the company can contact the user through the information provided by the user to verify the reason for the user's withdrawal and request additional evidence.
6.
If the subscription withdrawal is made pursuant to paragraphs (1) through (4) of this Article, the company will refund the payment within three working days of receiving the paid content from the user. If it is difficult to implement it due to an affiliate, follow each affiliate's policy. If the company cannot refund the payment within three working days, the reason for the delay is informed and the delay period is paid by multiplying the interest rate prescribed by the "Act on Consumer Protection in Electronic Commerce, etc." and the Enforcement Decree of the Act. However, free contents are excluded from the refund.
7.
If the company makes a refund due to the user's request for withdrawal of the subscription due to attributable reasons, the user may deduct and refund the amount equivalent to the profit gained from the use of the content.
8.
Content for which the period of use is not specified is guaranteed to be used within one year of the normal period of service. If the warranty period expires or the game service is terminated, the user's right to use may be lost.
9.
If a minor enters into a content purchase contract on a mobile device, the company notifies that the minor himself or his legal representative can cancel the contract without the consent of the legal representative. If the minor enters into a purchase contract without the consent of the legal representative, the minor himself or legal representative may cancel the contract. However, if a minor purchases content with property that the legal representative allows for disposition, or if the minor deceives him/her into believing he/she is an adult or has the consent of the legal representative, it cannot be canceled.
10.
Whether the party purchasing the paid service is a minor or not is determined based on the mobile device, payment executor information, and the name of the payment method. The company may also request the submission of documents to prove that they are minors and legal representatives in order to verify that the cancellation is legitimate.
11.
The user who withdraws the subscription will return the content received from the company and delete it if the same content remains with the digital content.
12.
The user shall pay for the return of the contents when the user withdraws the subscription due to the reason attributable to the user, and the company shall pay for the return of the contents when the subscription withdraws due to the company.

Article 21 (Reimbursement of Overpayment)

1.
The company will refund the overpayment to the user if the overpayment occurs. However, if the overpayment is caused by the user without the company's intention or negligence, the user shall bear the actual cost of the refund.
2.
Payment through the application is based on the payment method provided by the affiliate, and in principle, if an overpayment occurs during the payment process, it is necessary to request a refund directly to the affiliate, such as an open market operator.
3.
Communication charges (call charges, data calls, etc.) arising from the download of applications or the use of network services may not be eligible for reimbursement.
4.
The refund is based on the refund policy of the affiliate or company depending on the type of operating system of the mobile device using the game service.
5.
The company may contact the user through the information provided by the user to handle the refund of the overpayment or erroneous payment and request the user to provide the necessary information.

Article 22 (Termination of Contract, etc.)

1.
If the user does not want to use the game service at any time, he/she may cancel the contract by withdrawing membership or suspending the account connection. When a user terminates a user contract, the company destroys all user's personal information in a way that is impossible to recover, except when the company retains the user's information in accordance with the relevant laws and policies.
2.
When a user applies for withdrawal from a member, the company can check the user's identity and handle it as prescribed by the relevant laws and regulations.
3.
The company may suspend the use of game services or terminate the contract for a fixed period of time if there is a serious reason why the contract cannot be maintained, such as prohibiting the user from using these terms and conditions. Refunds and damages resulting from this shall be handled in accordance with the "Guidelines for Protection of Content Users".
4.
In order to protect the personal information of members who have not used the company's game service (hereinafter referred to as "sleep account"), the company may terminate the contract and take measures such as destroying the personal information of members' personal information. In such cases, the member shall be notified of the fact that measures such as termination of the contract and destruction of personal information will be taken 30 days before the date of action, and personal information to be destroyed.

Article 23 (Damage Compensation)

1.
The company or the user is responsible for compensating for damages caused to the other party in violation of these terms and conditions.
2.
In the event of a dispute over an objection or lawsuit from a third party due to illegal activities or violation of these terms and conditions, the user shall indemnify the company with his/her own responsibility and expense, and if the company fails to indemnify him/her.

Article 24 (Company's Indemnification)

1.
If the company is unable to provide game services due to natural disasters or force majeure, it shall not be responsible for providing game services.
2.
The company shall not be liable for damages caused by repair, replacement, regular inspection, construction, etc. of game service equipment.
3.
The company shall not be responsible for any obstruction in the use of game services due to the user's intention or negligence. However, this is not the case if there is an unavoidable or justifiable reason for the user.
4.
The company shall not take responsibility for the reliability, accuracy, etc. of information, data, etc. posted by users in connection with game services unless there is intentional or serious negligence.
5.
The company shall not be obliged to intervene in any transactions or disputes caused by other users or other people's game services, and shall not be liable for any damages caused.
6.
The company shall not be responsible for any damages incurred to users unless the relevant laws stipulate the use of game services provided for free of charge.
7.
The company shall not be responsible for any loss or loss of profits expected by users using game services..
8.
The company shall not be responsible for the loss of users' experience in games, grades, items, game money, etc. However, this is not the case in case of intentional or negligence of the company.
9.
The company shall not be responsible for third party payments caused by the user's failure to manage mobile device passwords and passwords provided by affiliates.
10.
The Company shall not be held liable for any user's reasons (such as mobile device changes, mobile device number changes, operating system (OS) version changes, overseas roaming, carrier changes, etc.) if all or part of the content is unavailable.
11.
If a user changes or deletes the contents or account information provided by the company, the company shall not be liable for such change. However, this is not the case in case of intentional or negligence of the company.

Article 25 (Notification to User)

1.
When the company notifies the user, the user's e-mail address, e-mail message, message in the game service, and text message (LMS/SMS) can be used.
2.
When the company notifies the entire user, it may replace the notice under paragraph (1) by posting it within the game service for more than 7 days or by presenting a pop-up screen.

Article 26 (Trial Rights and Compliance Act)

These terms and conditions are regulated and construed in accordance with Korean law. If a lawsuit is filed due to a dispute between the company and the user, the jurisdiction of the trial shall be governed by the jurisdiction of the Civil Procedure Act.

Article 27 (User's grievance and dispute settlement)

1.
The company may guide users to present their opinions or complaints in consideration of their convenience in the game service or on the connection screen. The company makes reasonable efforts to deal with the opinions and complaints of these users.
2.
If opinions or complaints raised by users are deemed legitimate, the company shall promptly handle them within a reasonable period of time, and notify the users of the reason and processing schedule if it takes a long time to process them.
3.
If a third dispute settlement agency is coordinated due to a dispute between the company and the user, the company and the user shall faithfully cooperate with the institution's procedures.

Article 28 (Excluding Terms and Conditions)

Matters not prescribed in these terms and conditions and interpretation of these terms and conditions shall be governed by relevant laws or commercial practices such as the Electronic Commerce Act, the Regulation of Terms and Conditions, the Game Industry Promotion Act, the Information and Communication Service Promotion Act, etc.

<Attachment>

These terms and conditions will take effect on November 01, 2018.